Sales Rep.

Vietnam

Local Offices

truck

Address

Căn 15A20 toà S216 Vinhomes Ocean Park Gia Lâm Hà Nội

Office Hours

Mon. - Fri.: 8:00AM - 6:00PM

Sat.: 9:00AM - 6:00PM

Please feel free to inquiry us.We will reply to you
within 24 hours. *except on public holidays

Sales Team

Our local team will help you purchase a truck.

staff

Vietnam Office

manager

NGUYEN HONG PHU

zalo
staff

Vietnam office

LE NGOC HOAI BAO

zalo

Sales Team in Japan

Flows

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01INQUIRY

If you are looking for a truck, please contact our Vietnam office or click "INQURY" and fill out the form.

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02DISCUSSION / NEOGTIATION

Acoording to your inquiry message, we will reply you by e-mail or the phone call to negotiate or discuss the details further.

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03CONFIRMATION

After we both can confirm the price, terms and condition, we will send you the proforma invoice and contract document. Please sign them and send them back to us.

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04PAYMENT CONFIRMATION

After signed on the contract, please kindly send us the full payment against the proforma invoice.

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05SHIPMENT BOOKING

After we receive your payment, we will proceed the shipment booking.

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06PREPARATION FOR SHIPMENT

According to the shipment, we will get the inspection if you need, and stand by for the departure.

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07CUSTOM CLEARANCE

Getting the export custom clearance.

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08DEPARTURE FROM JAPAN

Your truck/machinery or container leave from the port in Japan heading to your importing port.

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09ARRIVAL AT YOUR COUNTRY

Congratulation for the arrival of your unit at your port !!!

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FAQ

Q

I can’t find the trucks/ machineries/ parts that I’m looking for…

A

Please send us an inquiry e-mail https://goodtruck.jp/truck/inquiry/ or give us a phone call +81-244-22-1555. Our professional staffs will find or suggest the suitable products for you. Please do not hesitate.

Q

I normally purchase the products by C&F so if FOB, I don’t know how to prepare the shipments to the port for importing…

A

Don’t worry. We can accept most of the incoterms like FOB, C&F, and CIF. Please do not hesitate to convey your concerns to us.

Q

I am worried to buy the products without checking the condition by myself…

A

Don’t worry. We provide the photos more than 30 to show you how the condition is. Before we purchase the stocks, our purchasing staff check the condition and after the unit arrives, our mechanic check the condition again then we tell you the condition honestly. If you want to check the condition more carefully, we can take the video of the unit and send it to you too.

Q

I would like to visit your company to check the actual truck/ machinery/ parts conditions.

A

You are welcome to visit our company. Please make an appointment with the person in charge of you.

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HIGHQUALITY

What we can help you
by our service?

Whatever your truck needs, we've got you covered!
Our knowledgeable and
professional staff will help you with your trucking needs.

01

High Level of Knowledge
“Why SHIMA is PROFESSIONAL

Making our precious customers satisfied by our services is always our aim. Our knowledge for trucks and machineries is No.1 in Japan so we can suggest the suitable products and shipping FOR YOU.

02

Double Check System for
All of the Trucks & Machineries

Our purchasing staffs go and check the actual unit wherever in Japan and after purchasing the unit, our mechanic check the condition again. We have the knowledge so we can do “APPROPRIATE CHECK”

03

Replacement parts
can be sold together

When you import a truck, you can buy spare parts together. You are lucky to find us since there is not the company beside us SHIMA which can provide the unit and the parts together with the knowledgeable suggestions.

Learn more